Effective Date: 05/03/2025

1. General Information

Cadji Equipement, operated by SRL Dôme Belgique, is committed to protecting the privacy of its users and customers. This Privacy and Cookie Policy provides clear and transparent information about the collection, use, retention, and protection of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian law.

2. Who We Are

Cadji Equipement is an e-commerce website based in Belgium, managed by:
SRL Dôme Belgique
Address: 1 Ruelle de la chapelle Saint-Cornélis, 1320 Beauvechain – Belgium
VAT Number: BE0597.787.145
Email Address: contact@cadji-equipement.com

As the data controller, we determine the purposes and means of processing your personal data.

3. Collection and Use of Personal Data

a) Data You Provide to Us

When you place an order on our website, you are asked to provide various details, including:

• Identity and Contact Information: name, surname, postal address, email address, and telephone number.
• Payment Information: processed by specialised and secure service providers to which we do not have direct access.
• Order History and Preferences: to facilitate your purchases and enhance your experience on our website.

These details are necessary for processing and fulfilling your orders, managing your customer account, and providing you with information about our products and services.

b) Automatically Collected Data

During your visit to our website, certain data is automatically collected through cookies and similar technologies. This data includes:

• IP address, browser type, and operating system;
• Pages visited and duration of the visit;
• Navigation data that helps improve the usability and performance of the website.

Data Obtained via Analytics and Tracking Tools:
We also use Google Analytics along with tracking pixels from Meta and LinkedIn to analyse traffic and visitor behaviour on our website. These tools collect anonymised data (such as the source of the traffic, navigation patterns, and pages viewed) which helps us to optimise the user experience. This data is stored for a maximum of 6 months, in compliance with the GDPR.

4. Purposes of Data Processing

Your personal data is used for the following purposes:

• Order Fulfilment: processing, shipping, and tracking your purchases.
• Customer Account Management: providing access to, updating, or deleting your personal information.
• Website Improvement: analysing navigation data—including data from Google Analytics and tracking pixels from Meta and LinkedIn—to enhance user experience.
• Commercial Communication: sending newsletters and promotional offers, only if you have explicitly consented.
• Security: protecting against unauthorised access or use of your data.

5. Cookie Policy

a) What is a Cookie?

A cookie is a small text file placed on your device (computer, smartphone, or tablet) when you visit a website. It allows us to recognise your browser and remember certain information to facilitate your navigation (such as preferences and shopping basket contents).

b) Types of Cookies We Use

• Essential Cookies: necessary for the website’s operation (session management, security, shopping cart functionality).
• Performance and Analytical Cookies: collect anonymised information about your navigation to improve the website’s quality.
• Functional Cookies: remember your preferences (such as language and region) to personalise your experience.
• Marketing Cookies: (only with your consent) enable personalised advertising.

c) Managing Cookies

Upon your first visit, you will be informed about the use of cookies and given the opportunity to consent to those that are not strictly necessary. You may change your preferences at any time by clicking the “Update your cookie preferences” link at the bottom of each page.
Additionally, you can configure your browser to automatically delete or refuse cookies; however, this may affect the functionality of certain features on our website.

6. Sharing and Transferring Data

Your personal data is only shared with third parties when necessary, such as:

• Service Providers: technical or logistical partners who assist us in fulfilling our tasks (e.g. order processing, website hosting, payment processing). These partners are contractually obligated to maintain confidentiality and protect your data.
• Legal Obligations: in response to requests from competent authorities as part of legal procedures.

No transfer of personal data is made to countries outside the European Economic Area unless adequate contractual safeguards are in place to ensure an equivalent level of protection.

7. Security Measures

We implement a combination of technical and organisational measures to protect your data against unauthorised access, loss, disclosure, or alteration. Our systems are regularly updated, and our employees are trained in data protection requirements.

8. Your Rights

Under applicable regulations, you have several rights regarding your personal data:

• Right of Access: to obtain information about the data we hold about you.
• Right to Rectification: to have inaccurate or incomplete information corrected.
• Right to Erasure: to request the deletion of your data, subject to legal constraints.
• Right to Restrict Processing: to request a temporary suspension of the use of your data.
• Right to Data Portability: to receive a copy of your data in a structured, commonly used format.
• Right to Object: to oppose the use of your data for direct marketing or other purposes provided by law.

To exercise your rights, please contact us at contact@cadji-equipement.com. In some cases, we may require proof of identity to protect your privacy.

9. Data Retention Period

Your personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.

• Transaction-related data: are archived for 10 years to comply with our fiscal and accounting obligations.
• Data for marketing purposes: are retained until you withdraw your consent.
• Anonymised data from Google Analytics and tracking pixels from Meta and LinkedIn: are stored for a maximum of 6 months, in compliance with GDPR requirements.

10. Changes to This Policy

Cadji Equipement reserves the right to modify this Privacy and Cookie Policy at any time, including to reflect new legal or technological developments. We encourage you to review this page periodically to stay informed of any changes. Continued use of our website after any modifications constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, suggestions, or requests regarding this Privacy and Cookie Policy, please contact us via email at contact@cadji-equipement.com or by post at the following address:

SRL Dôme Belgique
1 Ruelle de la chapelle Saint-Cornélis
1320 Beauvechain – Belgium